Full Hosting in an Attractive Package – Forbes Advisor
Any GoDaddy web hosting review you read is likely to spotlight at least three notable features: the free hosting plan, the website builder, and GoDaddy’s 24/7 support. The free plan is a great way to test GoDaddy’s website builder and other features before you commit.
You’ll find mixed reviews for its support team’s response time and the quality of the support, but there’s also a solid knowledge base, making it easy for you to find an answer on your own. 24/7 support is standard for some of the best web hosting companies, but not all include phone and live chat. GoDaddy provides support through these channels, as well as email.
Despite the few drawbacks we’ve listed, GoDaddy remains one of the most popular choices for individuals and small businesses around the world. It was also in our top 10 picks for the best web hosting services.
GoDaddy Plans and Pricing
GoDaddy stands out from the competition with its free web hosting plan. Keep in mind that this plan is literally free forever and not just a trial. However, the free plan is severely limited. For example, you need to use a subdomain on GoDaddy’s domain (your site.godaddysites.com). Nonetheless, it does give you the opportunity to try GoDaddy’s website builder and see which templates you can use.
One of the most frustrating things about GoDaddy is the price. It sounds fair on the surface, but once you’ve signed up for a paid plan, you’ll find that GoDaddy is far from transparent with its pricing practices. Here are the plan levels, the launch costs for the different terms, and the renewal rates for shared hosting.
You might notice that your only options in your cart are three, 12, 24, and 36 month options, but you can choose a one month hidden plan after hitting the Continue button. You must choose a month from the drop-down menu on the next page. If you aren’t looking for it, you might miss it, which seems very tricky from GoDaddy.
Keep in mind that you are missing out on some features that other web hosts include as standard, even with the cheapest plans for shared hosting. There is no Secure Sockets Layer (SSL) certificate or malware scan for Economy or Deluxe plans. GoDaddy includes SSL for the top plans, but security is always an extra (which almost doubles your total cost on the lower plan).
GoDaddy also offers VPS hosting, which ranges from $ 4.99 to $ 99.99 per month, depending on duration and discount. Dedicated hosting is also available, which costs from $ 129.99 to $ 419.99, also depending on duration and discount.
24/7 support with GoDaddy
GoDaddy’s 24/7 support does not apply to all countries or channels of support. But for many countries including the US and UK you can get 24/7 phone support. And for the most part, live chat is available 24/7, but hours may be limited for some countries.
Wait times for the phone or live chat are generally quick, but we experienced up to an hour of wait for a representative. Customer reviews of GoDaddy web hosting are mixed.
It seems the majority of negative reviews are about renewal rates, refunds, and customers not knowing how high the renewal rates are. Positive reviews highlight how hard many customer service reps work to help the customer resolve a problem or get a refund.
GoDaddy’s website builder
Using GoDaddy’s site builder is easy to use for everyone. Choose one of over 175 free templates, then complete with your own images, text, and company logo. The editor is intuitive, with point-and-click navigation in the right menu.
If you want to get hosting with GoDaddy Site Builder, you’ll have slightly different prices and features. The regular cost is $ 9.99 to $ 19.99 for standard hosting and site building, and $ 24.99 for an online store. These plans come with SSL, search engine optimization (SEO) tools, and some marketing features.