Hennessey Digital Releases Latest Version of Customer Service Platform and Sets New Standard for Agency Transparency
The Hennessey digital platform is in v2 with improvements in paid data integrations, Google Maps and GMB, and automated reporting.
– Blin Kazazi
NORTH HOLLYWOOD, California, United States, October 26, 2021 /EINPresswire.com/ – Hennessey Digital today announced the release of a new version of its proprietary customer service and campaign reporting tool, the Platform HD, the latest innovation from the company’s award-winning marketing agency for the legal industry.
The company launched version 1 of the platform in July 2021 to introduce radical transparency into customers’ digital marketing investments. Hennessey Digital now manages over 12,000 web pages and monitors hundreds of thousands of keywords, phone calls and leads for its customers.
Google partner, Hennessey Digital has added an API integrating Google My Business and Google Maps data into the platform with this new version. Obtaining this API involves a rigorous approval process from Google and is notoriously difficult for agencies to obtain.
The platform also now has a paid media feature that tracks pay-per-click campaigns, giving customers full visibility into their paid media spend in addition to organic search.
Blin Kazazi, vice president of engineering, says an accelerated development schedule and careful resource planning for future developments give Hennessey Digital’s platform an edge over its competitors.
“What took years for other agencies to create, we built in a few months. And now, with the tracking features of the Google API and paid media, the trajectory we are on for platform improvements makes Hennessey Digital a leader in client / agency transparency. It’s a great tool that customers can use and measure if we’re delivering the value they expect, ”says Kazazi.
Vice President of Operations Matt McLean said the level of visibility into the state of the campaign and results provided by the platform is rare and unexpected, especially for clients who have moved from another agency at Hennessey Digital.
“The lack of transparency is what keeps some companies from hiring a digital marketing agency. When we launched the Hennessey digital platform, a customer told me how impressed they were with the visibility the platform offered and that we held ourselves accountable for our own actions and deliverables. Trust is part of creating a true long-term partnership with our customers, ”says McLean.
Hennessey Digital’s culture of innovation and reputation for results has earned the agency acclaim beyond the legal industry this year. The all-virtual company was named to the Inc. 5000 list for its third consecutive year in 2021, and CEO Jason Hennessey was named a winner of the TITAN Business Awards earlier this month.
About Hennessey Digital
Founded in 2015 by Jason Hennessey, an internationally renowned SEO leader, Hennessey Digital has grown from a workforce of two to more than 100 employees worldwide. Specializing in technical SEO, content marketing, paid media and pay-per-click (PPC) advertising, conversion rate optimization (CRO), and creative services, Hennessey Digital helps clients get more leads. qualified and grow their business through a holistic marketing strategy. Hennessey Digital was on Inc. 5000 list of America’s Fastest Growing Private Companies in 2019, 2020, and 2021 and was named Quartz 2021 Best Company for Remote Workers.
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