Home Depot online shoppers bring wiretap combination to Florida


Law360 (May 21, 2021, 5:03 p.m. EDT) – A group of online customers at The Home Depot in Florida have accused the retailer of illegally intercepting their communications with marketing analytics software they call a “device.” wiretapping ”.

In a proposed class action lawsuit referred to federal court on Friday, Michael Fridman said Home Depot uses Quantum Metric ‘track, record and’ session replay ‘tools to secretly observe and record “every activity. user on its website, in violation of Florida Communications Security Act.

“Technology like Quantum Metric’s is not only very intrusive, but dangerous” and “quit[s] users vulnerable to data breaches, “the complaint says, citing a 2017 Princeton study that found session recording technologies …

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