Online tracking to provide status updates when UC system launches Tuesday

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In addition to this, you need to know more about it.Workshops on the new UC system continue
User guides, video tutorials and additional helpful resources online now

Harrisburg, Pennsylvania – Pennsylvania Department of Labor and Industry (L&I) Acting Secretary Jennifer Berrier today announced that a new tool, monitoring of UC system control improvements, is now available. When the new Unemployment Benefit (UC) system goes live on Tuesday, the UC System Control Improvement Tracking System will allow the public to monitor ongoing technical work and system improvements.

“The new system will be a different experience from the old UC system, and we want to provide as many tools as possible to help users understand if they encounter a process change or a system problem,” the secretary said. acting Berrier. “Tracking UC system control improvements will allow us to keep the public informed of ongoing work on the new system, which will help reassure users that we are in the know and resolve any technical issues that arise. ”

Monitoring of UC system control improvements is live and available for bookmarking, although system updates will not start filling until after the new system goes live on Tuesday, June 8. Updates on the transition to the new system are also posted regularly on L & I’s Facebook and Twitter pages.

With the new system going live in just four days, L&I is encouraging UC and Emergency Pandemic Compensation (PEUC) applicants to familiarize themselves with the new system through a series of 25 workshops and workshops. other easy-to-use tools and helpful resources.

Upcoming workshop dates and links:

A complete list of scheduled workshops and links to connect to them are here. The recordings of each workshop will be uploaded to this page at www.uc.pa.gov.

Thematic educational videos:

  • Login – Create a new Keystone ID
  • Log in with an existing Keystone ID
  • Reset a forgotten password
  • How to file an appeal
  • Waiting room 101
  • How to change the communication preference

Other useful resources:

Applicant User Guides:

Employer user guides:

Applicant and Employer User Guides:

The UC system was taken offline on Wednesday evening and will continue to be offline until launch Tuesday to allow data migration to the new system. When the new system goes live on Tuesday, all eligible UC and PEUC applicants will be able to submit an application for the available weeks and reporting will change from bi-weekly to weekly.

The extended benefit program will also work on the new system. The last week of eligibility for this program has passed, but people who need to take action under the program, such as posting past payments, will be able to do so once the new system goes live.

The transition to the new UC system does not affect Pandemic Unemployment Assistance (PUA) applicants, who submit their applications through a separate system.

For more information and updates on unemployment benefit programs, visit www.uc.pa.gov or follow L&I on Facebook or Twitter.

CONTACT WITH THE MEDIA: Sarah DeSantis, [email protected]

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